Parts Covered by Lifetime Warranty
Warranty is effective from the date when we receive your old part (core unit); the old part must be sent to us within 45 days after delivery of the original purchase facilisis.
CV Axles (Remanufactured):
CV Axle Shaft Assemblies rebuilt from OEM
Gear Boxes (Remanufactured):
Gear Box Assemblies rebuilt from OEM
Racks & Pinions (Remanufactured):
Rack & Pinion Assemblies rebuilt from OEM
Parts Covered by 10-Year Warranty
Warranty is effective from the delivery date of original purchase.
Brakes:
Brake Rotors & Drums
CV Axles (Brand New):
Brand New CV Axle Shaft Assemblies
Racks & Pinions (Brand New):
Brand New Rack & Pinion Assemblies
Suspension:
Adjusting Sleeves
Ball Joints
Center & Drag Links
Control Arms
Idler Arms
Lateral Links
Pitman Arms
Sway Bar Links
Tie Rod Ends
Other Suspension Components
Shock & Struts:
Coil Spring Assemblies
Shock Absorbers
Strut
Wheel Hub & Bearings:
Wheel Bearing Modules
Wheel Bearings
Wheel Hub Bearing Assemblies
Parts Covered by 3-Year Warranty
Warranty is effective from the date when we receive your old part (Core Unit); The old part must be sent to us within 45 days after delivery of the original purchase facilisis.
Transmission (Remanufactured):
Rebuilt Transmissions Rebuilt from OEM
Parts Covered by 6-Month Warranty
Warranty is effective from the delivery date of original purchase.
Warranty Claims
I. Detroit Axle will replace any of the above parts should that part be deemed defective by Detroit Axle. This expressed warranty covers only the above mentioned items, their internal parts, seals, O-rings, and gaskets. Subject to limitations contained herein, Detroit Axle at its option, shall repair or replace the auto part within the warranty term subject to Detroit Axle approval, without charge to the owner/user. When the order is a kit, warranty will cover only one part of the entire kit.
I. The purchaser must contact Detroit Axle within 30 days of receiving shipment for approval of any return or exchange.
Ill. Your dated invoice is your warranty certificate and establishes your eligibility for said warranty. The serial number of the part returned MUST match the serial number stated on the invoice of purchase for any warranty agreement to be executed.
IV. Shipping Fee
- Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser is obligated to return defective parts at his own expense and pay for the shipping label for the replacements; Detroit Axle, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the shipping label paid by the purchaser.
- For any Detroit Axle warranty claims requesting cross shipping (Detroit Axle ships replacement part while awaiting alleged defective part to be received), the purchaser is obligated to pay for shipping labels for returning and shipping replacements.
V. Deposit
- For any New Purchase on Rack and Pinion product at a retail cost over $300 or any transmission product, to activate the warranty service, the purchaser shall pay $150 as a core deposit. This core deposit will be returned to the purchaser upon receipt of the core.
- For any rack and pinion product, in warranty process, the purchaser will be charged 75% of the purchase cost as a deposit. The deposit will be returned to the purchaser upon receipt of the alleged defective part minus shipping Fee. The above mentioned warranty will not include any additional part (EX: Outer Tie Rods).
- For any transmission parts, in warranty process, the purchaser will be charged 100% of the purchase cost as a deposit. The deposit will be returned to the purchaser upon receipt of the alleged defective part.
VI. This stated warranty is limited to one replacement part and is non-transferable under any circumstances. The original purchaser of the part will be the only party to which this warranty applies. Anyone attempting to execute this warranty that is not the original purchaser of the product will cause the warranty to VOID.
Warranty Limitations
This warranty applies only to the auto part supplied by Detroit Axle and shall not apply to, or include any of the following:
- Repair or replacement required as a result of any accident, misuse, road hazard, tampering or disassembly.
- Any Detroit Axle auto part used for competition or related purposes.
- Anv Detroit Axle auto part used on an off-road or fleet vehicle.
- Any Detroit Axle auto part which has been repaired or remodeled by any person other than an authorized installer, or to which any device or accessory not conforming to O.E.M. specifications have been installed.
- Any Detroit Axle auto part on which the periodic maintenance services required by the original manufacturer have not been performed.
- Any Detroit Axle auto part failing as a result of failure to replace a different faulty component or failure to flush the power steering system thoroughly before installation.
- Any Parts not authorized by Detroit Axle.
- Parts Added Peripherally (le: Inner Tie Rods And Boots on Rack and Pinion).
- Any parts purchased by customers out of the Continent of the United States.
Limited Liability
Detroit Axle under this warranty is limited liability solely to the repair or replacement of the defective parts.
- Detroit Axle shall not be liable for any incidental, special, consequential, or exemplary damages, or for any service not expressly provided for herein, relating to or arising from Detroit Axle products. Examples of excluded charges are labor time for alianment, fluids, and rental car reimbursement.
- Detroit Axle assumes or accepts no responsibility for any expenses incurred for the removal or re-installation of the purchased part. There is no expressed or implied warranty for any labor performed.
- Detroit Axle assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part.
Limited Warranty
This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability, of fitness for a particular purpose, on the part of Detroit Axle, or the dealer installing the Detroit Axle product. No dealer, nor any agent or employee thereof, is authorized to extend or enlarge this warranty.
