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Easily find the right parts
This Privacy Policy governs the manner in which Detroit Axle collects, uses, maintains and discloses information collected from users (each, a “User”) of the detroitaxle.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Detroit Axle.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and/or credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Our website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
Detroit Axle collects and uses Users personal information for the following purposes:
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to for that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Detroit Axle has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
By providing your mobile phone number to Axle of Dearborne also known as Detroit Axle, you consent to receive SMS messages from us regarding your orders, account information, marketing promotions, promote new sales, as well as provide clarification/assistance before and after sales, direct you to our website to browse our product offerings. Message frequency varies. Message and data rates may apply.
To opt-out of receiving SMS messages, text STOP to the number from which you are receiving messages. You may also opt-out by contacting us directly.
By opting-in to receive SMS messages, you acknowledge that you are the authorized user of the mobile phone number provided and that you are responsible for any charges that may be incurred by receiving SMS messages from Detroit Axle. Text HELP for further ways to get assistance.
We reserve the right to modify or terminate our SMS messaging services at any time without notice. We will not be liable for any modification or termination of our SMS messaging services.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
If you have any questions about this Privacy Policy, the practices of this site, your dealings with this site, or the SMS terms and conditions, please contact us at:
Detroit Axle
20446 Warren Avenue
Detroit, MI 48228
313-583-0000
customerservice@detroitaxle.com
